Close up of Rolls-Royce V12 engine. Close up of Rolls-Royce V12 engine. Close up of Rolls-Royce V12 engine. Close up of Rolls-Royce V12 engine.

cookie policy

What is a Cookie?


By visiting this site you understand and agree to the terms as outlined in this section. We reserve the right to change our Policy at any time.

Cookies and similar technologies save you the trouble of reentering certain information in some areas, help to deliver content-specific information to you, and track which sections of the site are most popular. A ‘cookie’ is actually a file that our webserver or the webserver of one of our third-party partners may send to your computer when you access one of our sites. This file is then stored on your computer.

Why do we use cookies and other tracking technologies?


We use cookies and related technologies for the following purposes:

(i) After you have entered personal information into a form or data field on our Website, cookies enable the site to ‘remember’ that information. Similarly, cookies allow us to save the information you have entered into the Build Your Own feature. The Build Your Own feature allows users to build their ideal Rolls-Royce and save it on our server. We use a cookie to identify which saved vehicle you customized.

(ii)Cookies and other passive information collection technologies enable us to deliver content that is tailored to your interests and preferences based on your past activity on the site.

(iii) Cookies and other passive information collection technologies enable us to compile aggregate statistics concerning use of the site, analyze trends, and otherwise administer and improve the site.

What types of cookies and other tracking technologies do we use?


Our Website may use the following types of cookies and tracking technologies, among others:

(i) ‘Session’ cookies: Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used, for example, to improve navigation on our web sites, block visitors from providing information where inappropriate (e.g., the site may remember previous entries of age that are outside the permitted parameters and block subsequent changes) and to collect aggregated statistical information.

(ii) ‘Persistent’ cookies: Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie.

(iii) ‘Web beacons’ (also known as internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs): A web beacon is a tiny graphic on a web page or in an e-mail message that is used to track pages viewed or messages opened. Web beacons tell the web site server information such as the IP address and browser type related to the visitor’s computer. Web beacons may be placed on online advertisements that bring people to our site and on different pages of our site. Web beacons provide us with information on how many times a page is opened and which information is consulted.

Why do we allow third-party partners to place cookies on your computer?


Like most advertisers, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own cookies when an individual visits our site. This enables the network advertising company to recognize individuals who have previously visited our site. When the individual visits a third-party web site on which that network advertising company has purchased ad space, the advertising company can then recognize the individual’s interest in RRMC products and services and deliver one of our advertisements.

What choices do I have regarding the delivery of targeted advertisements on third-party sites?


RRMC adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising (www.AboutAds.info). The Digital Advertising Alliance maintains a web site where consumers can opt out from receiving interest-based advertising from some or all of the network advertising companies participating in the program (www.AboutAds.info/choices).

In addition, most internet browsers allow you to change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it, or to automatically refuse all cookies. Please be aware that some functionality of our web site that relies on the use of cookies may not be available should you choose to refuse all cookies.  In additional, RRMC NA does not control these management tools, we cannot guarantee their effectiveness.

Do Not Track


Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, RRMC NA and the Sites do not recognize DNT.

Your California Privacy Rights


This privacy policy describes how we may share you information, including for their own marketing purposes.  California residents are entitled to request and obtain from RRMC NA once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us at the address and phone number listed below. 

We may amend this privacy notice at any time. Comments or inquiries about our Privacy Policy should be directed to Rolls-Royce Customer Relations at 1-877-877-3735.

More information about cookies


There are four main types of cookies used by websites. These categories are described below, based on the information published in the International Chamber of Commerce Cookie Guide;  

Strictly Necessary Cookies – Enable services you have specifically asked for

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies – Collect anonymous information on the pages visited

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies – Remember choices you make to improve your experience

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/Advertising Cookies – Collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

The tables below explain the cookies we use and why. The information is updated regularly but if a discrepancy is found then please contact us.

Cookie Name Purpose Type Duration
Car Configurator RROCXML SESSIONID This cookie is needed to identify the user's configurator session within the car configurator system. Strictly Necessary Session Only
Prophecy VicinityUser This cookie indicates that an annonymised user is actively using the site. This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
JSESSIONID JSESSIONID This session cookie indicates that you are actively using the site. This indicates, at any given time, how many users are visiting the site. This cookie is deleted when you close your browser. Strictly Necessary Session Only
Load Balancer Cookies ARPT1 ARPT2a ASPSESSIONID CCCRSAQD These session cookies are used to help ensure that the content of your page loads quickly and effectively by distributing the workload across web servers. They are deleted when you close your browser. Strictly Necessary Session Only
Google Analytics __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Performance 2 Years
Google Analytics __utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Performance 30 Minutes
Google Analytics __utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Performance Session
Google Analytics __utmt Used to throttle request rate. Performance 10 Minutes
Google Analytics __utmt_b This is a pattern type cookie set by Google Analytics. It appears to be a variation of the __utmt cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. Performance 10 Minutes
Google Analytics _utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Performance 6 Months
Google Analytics __utmv Creates groupings based on anonymised user actions, for example, create a group for all visitors who viewed a particular link or advert. Performance 2 Years
Google Analytics _ga (Universal Analytics) Used to distinguish users. Performance 2 Years
Google Analytics _gat_UA-49989264-1 _gat_UA-26273664-2 Used to throttle request rate. Performance 10 Minutes
Google Analytics _gid Used to distinguish users. Performance 24 hours
DoubleClick DoubleClick Tags DoubleClick cookies are used to help measure the effectiveness of online advertising campaigns and to try and avoid repeatedly showing adverts the user has already seen. The names and numbers of these cookies used on our site will vary, depending upon the number of advertising campaigns that are active at the time of your visit. No personally identifiable information is used or stored by DoubleClick cookies. Targeting/ Advertising 30 Days
GRG cookie-consent GRG: Cookie set by Provenance Global site and it means, the user has accepted the cookie consent popup at the top of the website. Performance 1 Year
UUID MediaMath* MediaMath cookies are used to help measure the effectiveness of online advertising campaigns and to try and avoid repeatedly showing adverts the user has already seen. The names and numbers of these cookies used on our site will vary, depending upon the number of advertising campaigns that are active at the time of your visit. No personally identifiable information is used or stored by MediaMath cookies. Targeting/Advertising 13 months
23713 Home Page This cookie is used for marketing purposes to help us understand who visits the Rolls Royce site, and how they interact with the content. We use this to help us personalise our communications with you. Third Party Until Deleted
23714 Search Page This cookie is used for marketing purposes to help us understand who visits the Rolls Royce site, and how they interact with the content. We use this to help us personalise our communications with you. Third Party Until deleted
Facebook Pixel The Facebook pixel is a small piece of code that an administrator of a Facebook Ads account can use to optimize their ads, report on conversions across devices, and create custom audiences of website visitors for use in Facebook ads. In order to use this product the website does not need to collect or send personal information to Facebook. Further, no personal information is ever shared with the website about any individual person. Targeting/Advertising 180 Days
BlackHawk Network cookie-consent Cookie set by Provenance Global site and it means the user has accepted the cookie consent popup at the top of the website. Performance 1 Year

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ENQUIRE

FAQs

Goodwood Factory Tours

Do you offer factory tours of Goodwood?

Unfortunately, we no longer offer a public tour programme. Should this change in the future, we will update our website. 

Brochure Requests

Can I have a brochure?

All brochures can be viewed and downloaded within the model pages online or within enquiries. We no longer produce printed brochures.

Career Interest

I am interested in pursuing a career within Rolls-Royce Motor Cars, how can I apply?

All current opportunities are advertised on the careers page. Should you wish to register your interest or submit an application, please visit the careers page and follow the instructions. Vacancies for Apprenticeships and Internships are also advertised here. 

 

Do you offer work experience placements?

Regrettably, due to the volume of requests we receive for work experience placements from the children of our employees, we are unable to offer a placement at this time.

Looking further to the future, we offer a range of Apprenticeships and a Graduate Scheme, details of which can be found on the careers page on our website.

Collaborations

I would like to collaborate with Rolls-Royce Motor Cars

Unfortunately, due the volume of request we receive of this nature we cannot accept collaboration requests. 

 

I have some designs or ideas that I would like to show Rolls-Royce, who can I speak to?

We receive many requests for submission of design ideas and we are not permitted to accept ideas from any persons outside of the business. 

Classic Motor Cars

I need information about my classic Rolls-Royce (built prior to 2003)

All motorcars built before 2003 (both Rolls-Royce and Bentley) and their related history are dealt with by the Bentley organisation. The Bentley Heritage website could be a useful source of information for you.

If you have any questions about Rolls-Royce motor cars built after 2003 please get in touch with us on the details below and one of our client specialists will be happy to assist you.

Email: enquiries@rolls-roycemotorcars.com
Telephone: 01243 525700                              

Sponsorships

How can I request sponsorship from Rolls-Royce Motor Cars?

We receive many requests for sponsorship, funding and donations, and whilst we are a keen supporter of local charities sadly we cannot support every worthy cause which is brought to our attention. Rolls-Royce Motor Cars selects a house charity each year to be our primary charitable focus, for 2019 the charity we have chosen is Home-Start Arun.

Home-Start Arun promotes the welfare of families in the Arun, Worthing and Adur District Council areas, to alleviate stress and conflict at home and prevent family crisis and breakdown. 

Prices

Can you give me the prices of your models?

The prices of our model range would depend on the specification. For further information please contact your nearest Rolls-Royce dealership who will be delighted to assist you further.

Please follow the link to locate your nearest Rolls-Royce Motor Cars authorized dealership by selecting 'Enquiry' then 'Find a Dealer' from the top right hand side.

 

Locate a Rolls-Royce Dealership

Where is my nearest authorised Rolls-Royce Motor Cars dealership?

Please follow the link to locate your nearest Rolls-Royce Motor Cars authorized dealership by selecting 'Enquiry' then 'Find a Dealer' from the top right hand side.

Rolls-Royce Images

I would like to download some Rolls-Royce pictures and videos.

We recommend you visit our social media pages where you will find official Rolls-Royce photos and videos of all of our models. You can also visit our press page for recent news and updates. Don’t forget to like and share!

Follow Rolls-Royce Motor Cars :

twitter.com/rollsroycecars
facebook.com/rollsroycemotorcars
youtube.com/rollsroycemotorcars

Rolls-Royce Merchandise

Can I buy some Rolls-Royce Motor Cars Merchandise?

You can purchase from the Rolls-Royce Accessories catalogue by selecting 'Enquiry' then 'Request a Brochure'' from the top right hand side.. These purchases can only be made through an authorised Rolls-Royce Motor Cars dealership.

Addresses

Rolls-Royce Motor Cars, The Drive, Westhampnett, Chichester, PO18 0SH.
Telephone: 01243 525700
Email: enquiries@rolls-roycemotorcars.com
Opening times Monday-Friday 09.00-17.00

If you are based in North America, please email generalenquiries@rolls-roycemotorcarsna.com

 

Rolls-Royce Motor Cars and Rolls-Royce PLC

Rolls-Royce Motor Cars Ltd. is a separate legal entity from Rolls-Royce PLC and is a wholly-owned subsidiary of the BMW Group. Based at Goodwood near Chichester in West Sussex, it commenced business on 1st January 2003 as its new global production facility. Rolls-Royce Motor Cars manufactures and sells the worlds pinnacle super-luxury automobiles, including the Phantom, Ghost, Wraith, Dawn and Cullinan models. 

My Rolls-Royce

I want to sign up to 'My Rolls-Royce'

Access to the 'My Rolls-Royce' portal is exclusively for existing clients of Rolls-Royce Motor Cars. If you apply and we are unable to match your details we will decline your request. If you feel we have made a mistake on the decision please email enquiries@rolls-roycemotorcars.com

Certificate of Conformity (COC)

How do I request a Certificate of Conformity?

A certificate of conformity is no longer available directly from our head office. Requests are now dealt with by any authorised Rolls-Royce Motor Cars dealerships.

To find a full list of current dealerships and the one most convenient to you please use the dealership locating section on our website.

Find a dealer