Close up of Rolls-Royce V12 engine. Close up of Rolls-Royce V12 engine. Close up of Rolls-Royce V12 engine. Close up of Rolls-Royce V12 engine.

cookie policy

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. 

First-party cookies
First party cookies are cookies that we deploy on the website that you are currently visiting and with which you will interact when you continue your journey on our websites (e.g. saving an item to your list within our boutique collection).

Third-party cookies
Our websites may also contain content from other websites which may deploy their own cookies. These cookies are set by someone other than the owner of the website you’re visiting. Such third-party providers can set cookies while you are visiting our website and thus receive information such as the fact that you have loaded a Rolls-Royce Motor Cars website. Please visit the websites of third-party providers to obtain further information on how they use cookies. You can find information about the respective 3rd party controlling such a third-party cookie in the detailed cookie table.

Use of cookies by Rolls-Royce Motor Cars

Within this website cookies are used to facilitate features and functions which improve your browsing experience. They are also used to measure the performance of the site and the ways in which visitors navigate their way around.  No personally identifiable information is collected by the cookies on our sites. 

The below information details the cookies we use, how to prevent these being written and the impact of doing so on your browsing experience.

Strictly Necessary
These enable you to move around our website and use the features as we intended. Without these cookies, some services cannot be provided – for example, remembering previous actions such as your previous cookie content choices. These cookies are used exclusively by Rolls-Royce Motor Cars and are therefore known as first-party cookies.How does it help you?

  • Provide you 24/7 access to the services you have requested
  • Give you consistent and accurate information
  • Ensure you enjoy a seamless and convenient experience

 

Performance
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
How does it help you?

  • Provide you a more personalised experience by helping you to continue your journey and navigate to the most relevant pages more efficiently
  • Remember certain personal preferences such as your language setting, preferred dealer and configurations
  • Direct you to useful content or sites operated by dealers or selected partners 

 

Analytics 
Analytics cookies gather information about how visitors interact with our website. This enables us to see the pages visited so we get a complete picture about customer journeys. They do not collect or save information which can be directly linked to you. The information collected via such cookies will usually be processed further in an aggregated and therefore anonymous manner. These cookies are used exclusively to improve the performance of the website and tailor the experience to your needs. How does it help you?

  • Understand how visitors use the site so we can make it better and enhance their experience
  • Try out different ideas and display content that is most relevant to individual visitors

 

 Targeting/Advertising Cookies
Collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.How does it help you?

  • Target advertising for our products to you on other websites, based on your visits on our site 
  • Match and combine more relevant information with targeted information so that our online advertisements you see are genuinely relevant to you and your interests. 

 

 

Disabling/Enabling all cookies

You can accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of the site if cookies are disabled.

Most recent web browsers allow control over the cookies saved through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Disabling/Enabling specific cookies


Rolls-Royce Motor Cars are working to provide the ability for you to manage your cookie preferences within our website, but this is functionality is currently under development. As an interim step we have detailed below all the cookies set by our websites, their purpose and details of how to opt out where available.

Cookies in use

The table below explains the cookies we use and why. The information is updated regularly but if a discrepancy is found then please contact us.

Cookie Name Domian Duration Type Description
RT .rolls-roycemotorcars.com 1 week Strictly Necessary Used by Akamai content delivery service to allow website to work
RT .www.rolls-roycemotorcars.com 1 week Strictly Necessary Used by Akamai content delivery service to allow website to work
cc_consentCookie www.rolls-roycemotorcars.com 1 year Strictly Necessary Used to record user cosent to cookies
_evga_b584 .rolls-roycemotorcars.com 2 years Performance This service helps us understand how visitors are using the website. We can personalise the experience based off of the combination of behaviour and attribute data, to ultimately provide a more engaging and personally relevant journey on our site. This service makes use of first party cookies. No personally identifiable information is used or stored.
_ga .rolls-roycemotorcars.com 2 years Analytics Google Analytics
_gid .rolls-roycemotorcars.com 2 days Analytics Google Analytics
SID .google.com 2 years Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
1P_JAR .google.com 1 month Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
APISID .google.com 2 years Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
HSID .google.com 2 years Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
NID .google.com <br> 6 months Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
SAPISID .google.com 2 years Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
SIDCC .google.com 3 months Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
SSID .google.com 2 years Targeting/Advertising Cookies Used by Google to gather website statistics and ad targeting purposes
lang .ads.linkedin.com Session Targeting/Advertising Cookies Used to store language preferences, potentially to serve up content
IDE .doubleclick.net 1 day Targeting/Advertising Cookies Used to store language preferences, potentially to serve up content
lang .linkedin.com Session Targeting/Advertising Cookies Used to store language preferences, potentially to serve up content
lidc .linkedin.com 1 day Targeting/Advertising Cookies This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
DSID .doubleclick.net 2 weeks Targeting/Advertising Cookies This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads.
fr .facebook.com 3 months Targeting/Advertising Cookies Used by Facebook to store browser and Facebook unique ID combinaton, used for targeted advertising.
APISID .google.co.uk 2 years Targeting/Advertising Cookies Used by Google advertising to build a profile of the website visitor's interests and show relevant ads on other sites.
HSID .google.co.uk 2 years Targeting/Advertising Cookies This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads on other sites.
bcookie .linkedin.com 2 years Targeting/Advertising Cookies This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media.
UserMatchHistory .linkedin.com 1 month Targeting/Advertising Cookies Used by LinkedIn to track visitors so that more relevant ads can be presented based on the visitor's preferences.
_fbp www.facebook.com 3 months Targeting/Advertising Cookies Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
ANID .google.com 1 year Targeting/Advertising Cookies Used by Google advertising to build a profile of the website visitor's interests and show relevant ads on other sites.
li_oatml .linkedin.com 1 month Targeting/Advertising Cookies Used by LinkedIn to track visitors so that more relevant ads can be presented based on the visitor's preferences.
_gat_UA-49672918-4 .rolls-roycemotorcars.com 1 day Targeting/Advertising Cookies Used by Google Analytics to limit the amount of data recorded by Google on high traffic volume websites.
DV www.google.com 1 day Targeting/Advertising Cookies Used by Google advertising to build a profile of the website visitor's interests and show relevant ads on other sites.

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FAQs

Goodwood Factory Tours

Do you offer factory tours of Goodwood?

Unfortunately, we no longer offer a public tour programme. Should this change in the future, we will update our website. 

Brochure Requests

Can I have a brochure?

All brochures can be viewed and downloaded within the model pages online or within enquiries. We no longer produce printed brochures.

Career Interest

I am interested in pursuing a career within Rolls-Royce Motor Cars, how can I apply?

All current opportunities are advertised on the careers page. Should you wish to register your interest or submit an application, please visit the careers page and follow the instructions. Vacancies for Apprenticeships and Internships are also advertised here. 

 

Do you offer work experience placements?

Regrettably, due to the volume of requests we receive for work experience placements from the children of our employees, we are unable to offer a placement at this time.

Looking further to the future, we offer a range of Apprenticeships and a Graduate Scheme, details of which can be found on the careers page on our website.

Collaborations

I would like to collaborate with Rolls-Royce Motor Cars

Unfortunately, due the volume of request we receive of this nature we cannot accept collaboration requests. 

 

I have some designs or ideas that I would like to show Rolls-Royce, who can I speak to?

We receive many requests for submission of design ideas and we are not permitted to accept ideas from any persons outside of the business. 

Classic Motor Cars

I need information about my classic Rolls-Royce (built prior to 2003)

All motorcars built before 2003 (both Rolls-Royce and Bentley) and their related history are dealt with by the Bentley organisation. The Bentley Heritage website could be a useful source of information for you.

If you have any questions about Rolls-Royce motor cars built after 2003 please get in touch with us on the details below and one of our client specialists will be happy to assist you.

Email: enquiries@rolls-roycemotorcars.com
Telephone: 01243 525700                              

Sponsorships

How can I request sponsorship from Rolls-Royce Motor Cars?

We receive many requests for sponsorship, funding and donations, and whilst we are a keen supporter of local charities sadly we cannot support every worthy cause which is brought to our attention. Rolls-Royce Motor Cars selects a house charity each year to be our primary charitable focus, for 2019 the charity we have chosen is Home-Start Arun.

Home-Start Arun promotes the welfare of families in the Arun, Worthing and Adur District Council areas, to alleviate stress and conflict at home and prevent family crisis and breakdown. 

Prices

Can you give me the prices of your models?

The prices of our model range would depend on the specification. For further information please contact your nearest Rolls-Royce dealership who will be delighted to assist you further.

Please follow the link to locate your nearest Rolls-Royce Motor Cars authorized dealership by selecting 'Enquiry' then 'Find a Dealer' from the top right hand side.

 

Locate a Rolls-Royce Dealership

Where is my nearest authorised Rolls-Royce Motor Cars dealership?

Please follow the link to locate your nearest Rolls-Royce Motor Cars authorized dealership by selecting 'Enquiry' then 'Find a Dealer' from the top right hand side.

Rolls-Royce Images

I would like to download some Rolls-Royce pictures and videos.

We recommend you visit our social media pages where you will find official Rolls-Royce photos and videos of all of our models. You can also visit our press page for recent news and updates. Don’t forget to like and share!

Follow Rolls-Royce Motor Cars :

twitter.com/rollsroycecars
facebook.com/rollsroycemotorcars
youtube.com/rollsroycemotorcars

Rolls-Royce Merchandise

Where can I purchase Rolls-Royce Motor Cars merchandise?

Our merchandise may only be purchased through an authorised Rolls-Royce Motor Cars dealership —  however — you may begin the process online. Using our online Boutique, simply add your desired items to your shopping basket. Once you have created your “List”, select the “Submit to a Dealer” button. A dealer will then be in touch to confirm your order.

Addresses

Rolls-Royce Motor Cars, The Drive, Westhampnett, Chichester, PO18 0SH.
Telephone: 01243 525700
Email: enquiries@rolls-roycemotorcars.com
Opening times Monday-Friday 09.00-17.00

If you are based in North America, please email generalenquiries@rolls-roycemotorcarsna.com

 

Rolls-Royce Motor Cars and Rolls-Royce PLC

Rolls-Royce Motor Cars Ltd. is a separate legal entity from Rolls-Royce PLC and is a wholly-owned subsidiary of the BMW Group. Based at Goodwood near Chichester in West Sussex, it commenced business on 1st January 2003 as its new global production facility. Rolls-Royce Motor Cars manufactures and sells the worlds pinnacle super-luxury automobiles, including the Phantom, Ghost, Wraith, Dawn and Cullinan models. 

My Rolls-Royce

I want to sign up to 'My Rolls-Royce'

Access to the 'My Rolls-Royce' portal is exclusively for existing clients of Rolls-Royce Motor Cars. If you apply and we are unable to match your details we will decline your request. If you feel we have made a mistake on the decision please email enquiries@rolls-roycemotorcars.com

Certificate of Conformity (COC)

How do I request a Certificate of Conformity?

A certificate of conformity is no longer available directly from our head office. Requests are now dealt with by any authorised Rolls-Royce Motor Cars dealerships.

To find a full list of current dealerships and the one most convenient to you please use the dealership locating section on our website.

Rolls-Royce Motor Cars client complaints procedure

How can I register a complaint about my Rolls-Royce vehicle / the service provided to me?

Rolls-Royce Motor Cars is committed to producing and delivering products and services of the highest standard, but we do understand that sometimes things can go wrong. If you have a concern or are dissatisfied in any way, please visit this page for more details.

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