Close up exterior of a Rolls-Royce Phantom headlight. Close up exterior of a Rolls-Royce Phantom headlight. Close up exterior of a Rolls-Royce Phantom headlight. Close up exterior of a Rolls-Royce Phantom headlight.

OWNERSHIP

Technology & Car Data

TECHNOLOGY

At Goodwood, the Home of Rolls-Royce, cutting-edge technology and traditional craft skills come together to create the best motor cars in the world. Our technologically advanced features ensure that your driving experience is like no other.

Interior of the centre console and entertainment screens in the rear seats of a Rolls-Royce Motor Car.
In-car connectivity

Wireless car hotspot

Whether you’re stationary or on the move, you can browse the internet and read your emails easily and reliably. Installed in the front centre armrest, the WiFi hotspot enables several WLAN devices to be connected at once, automatically switching between networks to ensure the best possible connection. For initial setup instructions, please click here.

Please note: restrictions on use apply in certain countries. Please check with your appointed dealer for details.

 

Rear entertainment system headphones

Specially designed for the rear entertainment system on Ghost, these headphones deliver superior sound quality and comfort due to the lightweight, high quality ear pads. The advanced technology means the volume can be adjusted and the channel can be selected directly on the headphones. Each set includes a beautiful embroidered hard case for protection when not in use.

 

Mobile phone technologies

Your Rolls-Royce motor car is equipped with a hands-free Bluetooth interface so that you can use the voice and data functions of your mobile phone safely.

Snap-in adapters are also available for selected mobile phones. These connect your mobile phone to your Rolls-Royce external aerial, which boosts reception and charges the phone’s battery at the same time.

Due to the constant development of telephone software technologies, updates to your Rolls-Royce may be required. If you have questions regarding the compatibility of your mobile phone or availability of software updates for your vehicle, please contact your dealership.

Rolls-Royce Teleservices

Rolls-Royce Teleservices is an advanced system that allows your car to transmit important service data to your authorised dealer with exceptional accuracy. Whether your Rolls-Royce needs an oil change or a battery charge, your dealer will be alerted and can quickly arrange for the necessary work to be carried out at a time that suits you.

Rolls-Royce Assist

Rolls-Royce Assist is an unparalleled system that connects your motor car with an emergency services call centre. The system is activated in two ways:

• In the event of activation of the airbag or crash sensors, the vehicle will automatically trigger a call to the nearest emergency services call centre. Already aware of your location, the emergency services will then attempt to make contact with the driver or passenger and dispatch the emergency services if no response is received.

• If you find yourself in an emergency situation, you can manually activate Rolls-Royce Assist simply by pressing the SOS button. This will connect you directly to the emergency services call centre, and enable you to explain your situation to them.

Rolls-Royce Assist is designed to offer you reassurance, so that nothing detracts from your pleasure while driving your motor car.


Car Data

Rolls-Royce Teleservices functionality is available in a number of countries and on certain models (your authorised Rolls-Royce Dealer can provide information regarding the compatibility of your vehicle). Part of the Teleservice functionality is to allow the direct communication of maintenance information (telematics data) from your motor car to your authorised Rolls-Royce Dealer. The quantity and type of telematics data may vary, depending on the motor car, driving styles, the model, the model year and special accessories.

Rolls-Royce CarData provides you with an overview of the telematic data that your motor car regularly sends to Rolls-Royce as part of the Rolls-Royce Teleservice services. This includes, but is not limited to, vehicle metrics and measurements that are generated by sensors in your motor car, such as the mileage and check control messages. Examples of the data collected are: Vehicle status, Usage-based data, and Events-related data. For example, under Vehicle Status the following information may be available ‘Coolant temperature’ will indicate the current coolant temperature in degrees centigrade at the time of data collection. Or ‘Tank Content Range’ will indicate the current content of the fuel tank as an expect range in kilometres at the time of data collection.

If your motor car has sent telematics data to Rolls-Royce, you can request the telematics data currently saved for your motor car by completing the Rolls-Royce CarData Request. Additionally, if you require further information regarding the telematics data of your motor car, or wish to view the key terms and conditions, these can be viewed in the Telematics Data Catalogue (DU version), the Rolls-Royce CarData Terms and Conditions or the Rolls-Royce Teleservices Get Connected Form (DU version).


SERVICE PARTNER AGREEMENT

For EU specification (country of usage) vehicles produced from September 2020 onwards, Rolls-Royce owners have the option to change repair and maintenance service providers to an independent provider other than a Rolls-Royce authorised service partner.

Your independent service partner will be required to initiate this request on your behalf. Your approval will be required to confirm transfer of services. Once your independent provider initiates the process please complete the Service Partner Assignment form for approval for transfer of the Service Partner Services (e.g. processing of Teleservice Calls), Breakdown Assistance or Accident Assistance.

Once approved, these services will no longer be provided by Rolls-Royce authorised service partners, but by the independent provider of your choice. After your approval, the independent provider receives vehicle data depending on the service type. The exact scope of the individual services depends on then vehicle market and the EU country in which the independent provider is located. A detailed description of each service can be found in Rolls-Royce Motor Cars CarData T&C’s.