Close up of a person fixing a Rolls-Royce Motor Car V12 engine. Close up of a person fixing a Rolls-Royce Motor Car V12 engine. Close up of a person fixing a Rolls-Royce Motor Car V12 engine. Close up of a person fixing a Rolls-Royce Motor Car V12 engine.

OWNERSHIP

SERVICE & AFTERCARE

For complete peace of mind, your new Rolls-Royce comes complete with a four-year comprehensive ownership package, regardless of the motor car’s mileage. This includes servicing, repairs and maintenance, as well as roadside assistance. 

To make servicing faster and more effective, every new Rolls-Royce features Condition Based Servicing. This means sensors in your Rolls-Royce actively monitor important components such as engine oil, brake pads and filters. If you’ve signed a ‘Get Connected’ form, this information will be transmitted to your dealership so that services can be scheduled to meet the precise needs of your vehicle, at a time most suited to you.

Two men attached a wheel and servicing a Rolls-Royce Motor Car.

Every Rolls-Royce Motor Cars technician, in every authorised dealership worldwide, has been trained by an experienced team at Goodwood – the Home of Rolls-Royce Motor Cars. They have access to the most innovative diagnostic service equipment available. And their ongoing training means they are always on top of the latest technology in your car.

Technical information for independent repairers can be accessed here.

Enhanced Ownership programme


Rolls-Royce Motor Cars Enhanced Ownership programme uses innovative technology to ensure you always receive the best service. The programme has two features. Rolls-Royce Teleservices is a unique offering that delivers a seamless maintenance experience, while Rolls-Royce Assist offers a swift and effective response in times of a vehicle emergency.

Rolls-Royce Teleservices and Rolls-Royce Assist are available for certain models in an exclusive number of countries. Please contact your authorised Rolls-Royce dealer to find out if your model is eligible.

Rolls-Royce Genuine Parts


Rolls-Royce Motor Cars are the pinnacle of automotive engineering. Preserving the integrity of our motor cars is of paramount importance to maintaining their durability. That’s why we only use Rolls-Royce Genuine Parts, manufactured to our exacting standards and engineered for quality, performance and safety. Expertly fitted by certified Rolls-Royce technicians at our authorised dealerships, Rolls-Royce Genuine Parts ensure that your investment retains its authenticity.

Warranty


Every new Rolls-Royce is protected by a four-year, unlimited mileage, regional warranty* from the date of first retail or registration whichever is earlier. The warranty encompasses a wide range of serviceable vehicle components to minimise any inconvenience to you during the warranty period. It extends to the region in which your car was first registered, ensuring the vehicle is optimised for its environment. Wherever you drive your Rolls-Royce within your delivery region, we’ll make sure any necessary repairs are carried out quickly and efficiently by an authorised Rolls-Royce dealer or workshop.

*Excludes tyres and glass. Unlimited mileage does not apply to commercially-used vehicles.

Rolls-Royce Service Inclusive


A new Rolls-Royce is truly complete with Rolls-Royce Service Inclusive.

Introducing our unrivalled ownership package, seamlessly activated after the initial four years. You can enjoy the reassurance of an additional two, three or five years of effortless motoring.

Protect your motor car with the unparalleled level of service offered by our authorised network of Rolls-Royce Dealers. Our uncompromising standards, meticulous care and drive for excellence can now maintain your Rolls-Royce motor car for up to nine years.

Rolls-Royce Service Inclusive is available on all Rolls-Royce Motor Cars produced from 2003 onwards.

Please contact your authorised Rolls-Royce Dealer to discuss the benefits of Rolls-Royce Service Inclusive.

Recycling

Rolls-Royce Motor Cars recommends handing the vehicle in at a take-back point nominated by the manufacturer at the end of its life cycle. The regulations concerning the returning of end-of-life vehicles may vary from country to country. Additional information is available from a service partner of the manufacturer or another qualified service partner or a specialist workshop.

Battery Recycling (UK)

All battery producers in the UK must be registered with the Environment Agency as part of an EU-wide initiative to increase battery collection and recycling, and reduce the risk of releasing hazardous substances into the environment.

Rolls-Royce Motor Cars Ltd is registered as a Producer of Batteries (Registration Number BPRN00794) as we are the first in our selling chain to make batteries available in our product for sale on the UK market.

As a producer of automotive batteries under the 2009 Waste Batteries and Accumulators regulations, Rolls-Royce Motor Cars Ltd are obliged to collect, free of charge and within a reasonable time, waste automotive batteries for treatment and recycling from final holders. Customers who require us to take back any automotive batteries should contact their local dealership who will agree the necessary arrangements for collection, proper treatment and recycling.

As a producer of industrial batteries under the 2009 Waste Batteries and Accumulators regulations, Rolls-Royce Motor Cars Ltd produce lead acid batteries and are obliged to take back free of charge, waste industrial batteries for treatment and recycling. Customers, or in certain cases other end users, who require us to take back any industrial batteries should contact their local dealership who will agree the necessary arrangements for return, proper treatment and recycling.


RECALLS

On rare occasions, an issue is discovered in a Rolls-Royce model. If we feel that this will have any effect on vehicle safety, we issue a recall. Customers in North America can check if their Rolls-Royce is subject to a recall here.

 

Keep me informed

Keep me informed Service and Aftercare

Request Information

Request Information Service and Aftercare

Contact a Specialist

Contact a Specialist Service and Aftercare

Request Callback

Request Callback Service and Aftercare

Request Viewing

Request Viewing Service and Aftercare

Join Event

Join Event Service and Aftercare

Request Brochure

Request Brochure Service and Aftercare

ENQUIRE

FAQs

Goodwood Factory Tours

Do you offer factory tours of Goodwood?

Unfortunately, we no longer offer a public tour programme. Should this change in the future, we will update our website. 

Brochure Requests

Can I have a brochure?

All brochures can be viewed and downloaded within the model pages online or within enquiries. We no longer produce printed brochures.

Career Interest

I am interested in pursuing a career within Rolls-Royce Motor Cars, how can I apply?

All current opportunities are advertised on the careers page. Should you wish to register your interest or submit an application, please visit the careers page and follow the instructions. Vacancies for Apprenticeships and Internships are also advertised here. 

 

Do you offer work experience placements?

Regrettably, due to the volume of requests we receive for work experience placements from the children of our employees, we are unable to offer a placement at this time.

Looking further to the future, we offer a range of Apprenticeships and a Graduate Scheme, details of which can be found on the careers page on our website.

Collaborations

I would like to collaborate with Rolls-Royce Motor Cars

Unfortunately, due the volume of request we receive of this nature we cannot accept collaboration requests. 

 

I have some designs or ideas that I would like to show Rolls-Royce, who can I speak to?

We receive many requests for submission of design ideas and we are not permitted to accept ideas from any persons outside of the business. 

Classic Motor Cars

I need information about my classic Rolls-Royce (built prior to 2003)

All motorcars built before 2003 (both Rolls-Royce and Bentley) and their related history are dealt with by the Bentley organisation. The Bentley Heritage website could be a useful source of information for you.

If you have any questions about Rolls-Royce motor cars built after 2003 please get in touch with us on the details below and one of our client specialists will be happy to assist you.

Email: enquiries@rolls-roycemotorcars.com
Telephone: 01243 525700                              

Sponsorships

How can I request sponsorship from Rolls-Royce Motor Cars?

We receive many requests for sponsorship, funding and donations, and whilst we are a keen supporter of local charities sadly we cannot support every worthy cause which is brought to our attention. Rolls-Royce Motor Cars selects a house charity each year to be our primary charitable focus, for 2019 the charity we have chosen is Home-Start Arun.

Home-Start Arun promotes the welfare of families in the Arun, Worthing and Adur District Council areas, to alleviate stress and conflict at home and prevent family crisis and breakdown. 

Prices

Can you give me the prices of your models?

The prices of our model range would depend on the specification. For further information please contact your nearest Rolls-Royce dealership who will be delighted to assist you further.

Please follow the link to locate your nearest Rolls-Royce Motor Cars authorized dealership by selecting 'Enquiry' then 'Find a Dealer' from the top right hand side.

 

Locate a Rolls-Royce Dealership

Where is my nearest authorised Rolls-Royce Motor Cars dealership?

Please follow the link to locate your nearest Rolls-Royce Motor Cars authorized dealership by selecting 'Enquiry' then 'Find a Dealer' from the top right hand side.

Rolls-Royce Images

I would like to download some Rolls-Royce pictures and videos.

We recommend you visit our social media pages where you will find official Rolls-Royce photos and videos of all of our models. You can also visit our press page for recent news and updates. Don’t forget to like and share!

Follow Rolls-Royce Motor Cars :

twitter.com/rollsroycecars
facebook.com/rollsroycemotorcars
youtube.com/rollsroycemotorcars

Rolls-Royce Merchandise

Can I buy some Rolls-Royce Motor Cars Merchandise?

You can purchase from the Rolls-Royce Accessories catalogue by selecting 'Enquiry' then 'Request a Brochure'' from the top right hand side.. These purchases can only be made through an authorised Rolls-Royce Motor Cars dealership.

Addresses

Rolls-Royce Motor Cars, The Drive, Westhampnett, Chichester, PO18 0SH.
Telephone: 01243 525700
Email: enquiries@rolls-roycemotorcars.com
Opening times: Monday-Friday 09.00-17.00

If you are based in North America, please email generalenquiries@rolls-roycemotorcarsna.com

 

Rolls-Royce Motor Cars and Rolls-Royce PLC

Rolls-Royce Motor Cars Ltd. is a separate legal entity from Rolls-Royce PLC and is a wholly-owned subsidiary of the BMW Group. Based at Goodwood near Chichester in West Sussex, it commenced business on 1st January 2003 as its new global production facility. Rolls-Royce Motor Cars manufactures and sells the worlds pinnacle super-luxury automobiles, including the Phantom, Ghost, Wraith, Dawn and Cullinan models. 

My Rolls-Royce

I want to sign up to 'My Rolls-Royce'

Access to the 'My Rolls-Royce' portal is exclusively for existing clients of Rolls-Royce Motor Cars. If you apply and we are unable to match your details we will decline your request. If you feel we have made a mistake on the decision please email enquiries@rolls-roycemotorcars.com

Certificate of Conformity (COC)

How do I request a Certificate of Conformity?

A certificate of conformity is no longer available directly from our head office. Requests are now dealt with by any authorised Rolls-Royce Motor Cars dealerships.

To find a full list of current dealerships and the one most convenient to you please use the dealership locating section on our website.

Find a dealer