Exceeding Expectations

An effortless journey

Owning a Rolls-Royce is an effortless pleasure, made even simpler by the high standards of aftercare our authorised network of dealers offer. Your Rolls-Royce dealer will provide support and advice on all aspects of your motor car and a comprehensive four-year ownership package, including warranty, service and roadside assistance.

Taking delivery of your Rolls-Royce is undoubtedly one of life's genuine pleasures.

Torsten Müller-Ötvös, Chief Executive


Roadside Assistance

Australia +61 1 800 420 035,,
Austria +49 895 880 995 55,,
Bahrain +97 339 760 100,,
Belgium 08 009 732 6 ,+32 250 305 02,
Brazil 08 007 701 324,,
Bulgaria +35 928 060 765,,
Cambodia +85 595 999 499,,
Chile +56 984 190 000,,
China +86 400 676 5888,,
Czech Republic 08 446 663 33 ,+42 022 280 3447,
Denmark +45 803 040 45,,
Estonia +372 699 800 1,,
Finland +358 800 154 000,,
France +33 140 251 545,,
Germany +49 895 880 995 55,,
Greece +30 210 911 8100,,
Hungary +36 181 495 05,,
Ireland +44 208 603 9818 ,+44 208 603 9696,
Italy +39 025 824 0309,,
Japan +81 120 988 800,,
Kuwait +96 522 246 245,,
Latvia +37 167 819 729,,
Lebanon +96 138 117 11,,
Lithuania +37 052 104 849,,
Luxembourg 080 097 326 ,+35 226 302 601,
Malaysia +60 166 768 613,,
Monaco +33 140 251 545,,
Netherlands +31 592 390 609,,
New Zealand +64 9 927 2934,,
Nigeria 08 088 526 528 ,80 885 264 47,
Norway 08 003 206 2 ,+47 220 861 26,
Oman +96 824 797 123 ,+96 824 605 55,
Poland +48 222 055 121,,
Portugal +35 121 780 6279,,
Qatar +97 466 450 762,,
Romania 08 008 269 00 ,+40 21 304 1562,
Saudi Arabia - Jeddeh +96 650 702 2226,,
Saudi Arabia - Riydah +96 650 701 1116,,
Singapore +65 622 743 27,,
Slovakia 08 502 112 65 ,+42 124 445 6064,
Slovenia +43 152 503 6305,,
South Africa +27 823 306 721,,
Spain 09 001 004 82 ,+34 913 995 152,
Sweden 02 021 000 0 ,+46 771 210 000,
Switzerland +41 442 833 588,,
Thailand +66 230 585 18,,
Turkey +90 212 337 43 23,,
United Arab Emirates - Abu Dhabi +97 150 622 9078,+97 156 319 1931,+97 150 792 4375
United Arab Emirates - Dubai +97 144 050 399 ,,
United Kingdom 08 005 879 818 ,+44 208 603 9818,+44 208 603 9696
USA +1 877 671 3039,,
Vietnam +84 905 358 668,+84 437 868 462,

Service and aftercare

For complete peace of mind, your new Rolls-Royce comes complete with a four-year comprehensive ownership package, regardless of the motor car’s mileage. This includes servicing, repairs and maintenance, as well as roadside assistance. 

To make servicing faster and more effective, every new Rolls-Royce features Condition Based Servicing. This means sensors in your Rolls-Royce actively monitor important components such as engine oil, brake pads and filters. If you’ve signed a ‘Get Connected’ form, this information will be transmitted to your dealership so that services can be scheduled to meet the precise needs of your vehicle, at a time most suited to you.

Every Rolls-Royce Motor Cars technician, in every authorised dealership worldwide, has been trained by an experienced team at Goodwood – the Home of Rolls-Royce Motor Cars. They have access to the most innovative diagnostic service equipment available. And their ongoing training means they are always on top of the latest technology in your car.

Technical information for independent repairers can be accessed here.

Enhanced Ownership programme

Rolls-Royce Genuine Parts


Rolls-Royce Service Inclusive


On rare occasions, an issue is discovered in a Rolls-Royce model. If we feel that this will have any effect on vehicle safety, we issue a recall. Customers in North America can check if their Rolls-Royce is subject to a recall here.


Rolls-Royce Motor Cars recommends handing the vehicle in at a take-back point nominated by the manufacturer at the end of its life cycle. The regulations concerning the returning of end-of-life vehicles may vary from country to country. Additional information is available from a service partner of the manufacturer or another qualified service partner or a specialist workshop.

Battery Recycling (UK)

All battery producers in the UK must be registered with the Environment Agency as part of an EU-wide initiative to increase battery collection and recycling, and reduce the risk of releasing hazardous substances into the environment.

Rolls Royce Motor Cars Ltd is registered as a Producer of Batteries (Registration Number BPRN00794) as we are the first in our selling chain to make batteries available in our product for sale on the UK market.

As a producer of automotive batteries under the 2009 Waste Batteries and Accumulators regulations, Rolls-Royce Motor Cars Ltd are obliged to collect, free of charge and within a reasonable time, waste automotive batteries for treatment and recycling from final holders. Customers who require us to take back any automotive batteries should contact their local dealership who will agree the necessary arrangements for collection, proper treatment and recycling.

As a producer of industrial batteries under the 2009 Waste Batteries and Accumulators regulations, Rolls-Royce Motor Cars Ltd produce lead acid batteries and are obliged to take back free of charge, waste industrial batteries for treatment and recycling. Customers, or in certain cases other end users, who require us to take back any industrial batteries should contact their local dealership who will agree the necessary arrangements for return, proper treatment and recycling.



At Goodwood, the Home of Rolls-Royce, cutting-edge technology and traditional craft skills come together to create the best motor cars in the world. Our technologically advanced features ensure that your driving experience is like no other.


In-car connectivity

Rolls-Royce Teleservices

Rolls-Royce Assist


Rolls-Royce Teleservices functionality is available in a number of countries and on certain models (your authorised Rolls-Royce Dealer can provide information regarding the compatibility of your vehicle). Part of the Teleservice functionality is to allow the direct communication of maintenance information (telematics data) from your motor car to your authorised Rolls-Royce Dealer. The quantity and type of telematics data may vary, depending on the motor car, driving styles, the model, the model year and special accessories.

Rolls-Royce CarData provides you with an overview of the telematic data that your motor car regularly sends to Rolls-Royce as part of the Rolls-Royce Teleservice services. This includes, but is not limited to, vehicle metrics and measurements that are generated by sensors in your motor car, such as the mileage and check control messages. Examples of the data collected are: Vehicle status, Usage-based data, and Events-related data. For example, under Vehicle Status the following information may be available ‘Coolant temperature’ will indicate the current coolant temperature in degrees centigrade at the time of data collection. Or ‘Tank Content Range’ will indicate the current content of the fuel tank as an expect range in kilometres at the time of data collection.

If your motor car has sent telematics data to Rolls-Royce, you can request the telematics data currently saved for your motor car by completing the Rolls-Royce CarData Request. Additionally, if you require further information regarding the telematics data of your motor car, or wish to view the key terms and conditions, these can be viewed in the Telematics Data Catalogue, the Rolls-Royce CarData Terms and Conditions or the Rolls-Royce Teleservices Get Connected Form.

Documentation Request

Rolls-Royce Motor Cars can support in providing all relevant documentation to assist in the importation or registration of your Rolls-Royce vehicle. Any technical specifications or copies of documents that have previously been issued for your motor vehicle can also be provided.

Examples of the type of documentation that can be provided, to show when the vehicle was produced and to what specification:

-  Certificate of Conformity (COC) – Only issued for vehicles built to an EC specification.

-  Dating Letter & Technical Specification Sheet – For any vehicle not complying with EC standard.

In all cases, requests are required to be submitted by an official Rolls-Royce Motor Cars dealership on your behalf.

The estimated lead time to supply the documentation is 2-3 working days, starting from when all appropriate information and supporting evidence is supplied by the dealership to Rolls-Royce Motor Cars.

Requirements: In order for Rolls-Royce Motor Cars to process your request you must be able to provide evidence of ownership of the motor vehicle to the dealership. This can be, among others, an official purchase invoice, or a registration document of the vehicle.

For any other queries, please contact your preferred Rolls-Royce Motor Cars dealership.


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