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Company information

ROLLS-ROYCE MOTOR CARS SERVICE MADRID is responsible for the content of this website.

Isaac Peral 40, 28015, Madrid, Spain


Monday - 9:00 AM - 2:00 PM 3:30 PM - 6:30 PM
Tuesday - 9:00 AM - 2:00 PM 3:30 PM - 6:30 PM
Wednesday - 9:00 AM - 2:00 PM 3:30 PM - 6:30 PM
Thursday - 9:00 AM - 2:00 PM 3:30 PM - 6:30 PM
Friday - 9:00 AM - 2:00 PM 3:30 PM - 6:30 PM


Identification of the Data Controller:

-        Data Controller: ROYAL CROWN MOTORS, S.L. (hereinafter “ROYAL”)

-        Registered Address: calle Alcalá 65, 28014 Madrid (Spain)

-        Telephone: +34 91 458 55 59

-        Email: info@royalcrownmotors.com

-        Data protection officer: comitedpd@bergeycia.es

Purpose of the processing of your personal data:

The purpose of the processing will be the correct management of the request made through the web, through the contact form or any other type of online form, or through a request made by email. Such request may be, without limitation, the management of a petition, the response to a request for commercial information, the application for employment or, where appropriate, the registration in the company newsletters, as well as any other interaction through the website between the user and ROYAL, that tend to meet the user's need. All the information requested is necessary to be able to meet the request.

Likewise, the data provided will also be processed to send you commercial information about our products and services that may be of interest to you, by post, e-mail, SMS, or any other equivalent mean of electronic communication. If the user does not want this last processing, he will have the opportunity to oppose the reception of commercial communications, by not checking the corresponding box on the information or contact form, or even by exercising his right of opposition at the aforementioned address.

Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by the user, so that the server records information that can be used in subsequent access. The information stored allows us to identify a specific user and have registered information about its preferences, pages visited, etc. If you do not wish to allow the installation of cookies on your computer, you will have the opportunity not to consent its use in accordance to our cookies policy.

Term of conservation:

The information related to your person will be kept during the period of validity of the commercial relationship, or the interest for which you are reading this policy (for example, if you have sent a CV, or subscribed to a newsletter) while you do not request the deletion of your data, during the limitation period of the actions that may arise in relation to this contract, as well as for any claim that we could receive from official organisms in compliance with legislative norms.

Information to send you commercial communications:

The personal data provided for the sending of commercial communications will continue to be maintained until you revoke the consent, all without prejudice to your right of withdrawal or opposition.

Legitimation for the processing of your data:

The legal basis for the processing of your personal data is the execution of the commercial relationship in which you are a part, so that we can manage, develop and control the corresponding commercial and contractual relationship. All the personal data that we request from you has obligatory nature, so the absence of some of the data requested, may make it impossible for us to provide the services we offer through our website.

In relation to the sending of commercial communications by electronic means, as a result of a prior contractual relationship, the legal basis is the legitimate interest of ROYAL under Art. 21.2º, of Ley de Servicios de la Sociedad de la Información.

The sending of commercial communications by any means, including electronic communications - regardless of any contractual relationship, but based on a legitimate interest since you address the entity – is based legally on the consent that will be requested to you at the moment you fulfil any of our contact forms, and that you give freely. If we do not obtain your consent, in ROYAL we compromise not to process your data for commercial purposes.

Communication or transfer of data, and international data transfer:

ROYAL may communicate your personal data to those public administrations with competence in the matter, in the case that there is a legal obligation to do so.

However, if at any time in the commercial relationship it is necessary to communicate your data to third parties for new purposes, such communication will be made when ROYAL has your prior consent to do so and in the legally required manner.

There are also data processors on behalf of ROYAL whose legitimacy for the processing is the execution of the contract, necessary for the correct rendering of our service.

For the best performance of its services, ROYAL may sometimes provide certain data of its clients (name, address, telephone, etc.) to other companies that collaborate with the provision of the service (vendor, carriers, experts, photographers, financial entities, etc.). In each case, the data provided is strictly necessary for the specific activity to be carried out, and in the event of non-payment, it would be possible to report the non-payment to the counterparty.

Within the framework of the Business Group to which ROYAL belongs, you are informed that your data may have to be communicated to the hierarchical managers of the Group, and specifically to Bergé Automoción, S.L. This communication of data is essential for business management, where appropriate.


Anyone has the right to obtain confirmation about whether in ROYAL we are processing personal data that concern you, and in such case, the right to access to your personal data, for the purposes of processing, and to the categories of personal data in question.

Likewise, you will have the right to request the rectification of the inaccurate data or, where appropriate, request its deletion when, the data are no longer necessary for the purposes that were collected to, the consent on which the processing is based has been withdrawn, personal data have been processed unlawfully, or must be abolished for the fulfilment of a legal obligation established in the law of the Union or of the Member States.

You can request the limitation of the processing of your data when, challenge the accuracy of the personal data during the period that allows the responsible to verify its accuracy, the processing is unlawful and the interested party opposes the deletion of personal data and requests instead the limitation of its use, the person in charge no longer needs the personal data for the purposes of the processing, but the interested party needs them for the formulation, the exercise or the defence of claims, or the interested party has opposed the processing, while verifying if the legitimate reasons of the person in charge prevail over those of the interested party. In such cases, we will only keep the data for the exercise or defence of claims.

In certain circumstances and for reasons related to your particular situation, you might object to the processing of your data. ROYAL will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

You will have the right to receive the personal data that concern you, and that you have provided, in a structured format, and to transmit them to another data controller when the processing is based on the consent, or the processing is carried out by automated means.

When the affected persons exercise the rights of access, rectification, deletion and opposition, limitation of the processing, portability of data and not to be subject to automated individualized decisions, they must communicate it by email to the address comitedpd@bergeycia.es.

Likewise, you may submit a claim to the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, through the electronic headquarters at www.aepd.es


The data personal processed by ROYAL proceed from the interested party itself.

Additional information

Users guarantee and respond, in any case, for the veracity, accuracy, validity, authenticity of the Personal Data provided, and undertakes to keep them properly updated. Likewise, users guarantee to be over 14 years old.

In the event that persons, who do not own them, provide personal data, the user must, prior to their inclusion, inform those persons of the points contained in the preceding paragraphs. In these cases, the user guarantees that the information reported is from persons whom have over 14 years old and that the information given is accurate and truthful. ROYAL will be exempt from any responsibility for the breach by the user of any of these requirements.

ROYAL has adopted the security levels of protection of the Personal Data required legally, and has installed all the means, and technical measures available, to avoid loss, misuse, alteration, unauthorized access and theft of the Data Personal facilitated.

The user can rely in the confidentiality and duty of secrecy of the employees of ROYAL and of all those who process the data in the name and on behalf of it. However, the user is aware of the possibility that the security of communications over the network is not invulnerable.