LEGAL INFORMATION

Compliance with applicable laws is firmly anchored in the BMW Group's corporate governance. Where reference is made to BMW Group or any BMW Group company such reference implies compliance of such company with all laws applicable to it and nothing should be interpreted to the contrary.

The terms below govern your use of this website and by accessing this website you agree to be bound by them. If you do not accept these terms, please do not use the website. We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms.

This website is for your personal use only and is not to be used for any commercial purpose.

The provision of details of products and services on this website are not, and should not be construed as, an offer to sell or supply such products or services, and the seller or supplier may always accept or reject your offer at its sole discretion.

All products and services on this website are subject to availability and may be withdrawn without notice. All products and services and all prices are also subject to change without notice.

These website terms should be read in conjunction with the separate terms and conditions for the sale or supply of the individual products or services which are referred to on this website. In the event of any inconsistency between these terms and the specific product or service terms and conditions, the latter shall prevail.

Whilst we have made every effort to ensure the information on this website is up to date and accurate, neither we nor any authorised Rolls-Royce Motor Cars dealership nor other third party can accept responsibility for your reliance on any information on this website.

Always check with your authorised Rolls-Royce Motor Cars dealership model availability and for precise information on vehicle model features, specifications and equipment, and in the case of approved used Rolls-Royce motor cars, current mileage details before ordering a vehicle.

Always check the terms on which any product or service is supplied before making any commitment.

You should seek your own independent financial advice in relation to any taxation or accounting matters referred to on this website.

The vehicle specifications on this website are, unless stated otherwise, for the UK market only.

These specifications (including what is optional and what is standard equipment) may vary in other markets. However, some vehicle images may be of models supplied in other markets, for example showing left-hand drive, and not reflecting specifications in the UK.

The information and other materials contained in this website may not satisfy the laws in countries outside the UK. If you choose to access this website from outside the UK you are responsible for ascertaining to what extent local laws are applicable and compliance with local laws.

We cannot promise that this website will be uninterrupted, or free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system free. Access may be suspended at any time without prior notice being given.

The copyright in the material contained in this website belongs to Rolls-Royce Motor Cars or its licensors. No person may copy, modify, transmit, distribute, display, reproduce, publish, license or create works from any part of this material or otherwise use it for any public or commercial use without the prior express written permission of Rolls-Royce Motor Cars. You may only view or print individual pages for your own personal use.

The names, logos and images on this website which identify Rolls-Royce Motor Cars, or third parties and their products and services are proprietary marks of Rolls-Royce Motor Cars and/or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of Rolls-Royce Motor Cars or any third party with respect to any such name, logo or image.

The products, services and technology or processes described in this website may be subject to other intellectual property rights reserved by Rolls-Royce Motor Cars or its licensors or any relevant third parties. No licence is granted in respect of such intellectual property rights.

This site may contain (hypertext) links to other sites that enable users to leave this site and go directly to the linked site. The links are provided to assist users of this website and the inclusion of a link does not imply that we endorse or have approved the linked site. We do not control linked sites, and are not responsible or liable for their content or any link within such sites, or for any transmission received from any linked sites.

We recognise that bribery and corruption remain major issues in world trade, despite efforts to prevent them. We strive to ensure that our businesses are run with complete integrity and we have clear anti-bribery and corruption policies, which are fully supported by our directors to ensure that our employees remain untainted by bribery or corruption.

Under the UK’s Modern Slavery Act 2015, Rolls-Royce Motor Cars Limited is required to publish a Slavery and Human Trafficking Statement for each financial year, describing the steps we have taken to address the risk of slavery or human trafficking occurring in our own operations and our supply chains.

Please click here for Rolls-Royce Motor Cars’ 2025 annual statement

Please click here for Rolls-Royce Motor Cars’ 2024 annual statement

Please click here for Rolls-Royce Motor Cars’ 2023 annual statement

Please click here for Rolls-Royce Motor Cars’ 2022 annual statement.

Please click here for Rolls-Royce Motor Cars’ 2021 annual statement.

Under the UK’s Companies Act 2006, we are required to publish a Section 172(1) Statement describing how the directors have had regard to the matters set out in section 172(1)(a) to (f) of the Companies Act 2006 when performing their duties.

Please click here for Rolls-Royce Motor Cars Limited's 2024 Section 172(1) annual statement.

Please click here for Rolls-Royce Motor Cars Limited's 2023 Section 172(1) annual statement.

Please click here for Rolls-Royce Motor Cars Limited's 2022 Section 172(1) annual statement.

This website and the information, images, materials and other content shown are provided without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded.

Without limitation to the foregoing, although we take care to ensure that the information, images, materials and other content provided on this website are accurate, we give no warranties of any kind, express or implied, that they are accurate, complete or up to date. You should not rely on the information to make any decision or take any action. Neither we nor any authorised Rolls-Royce Motor Cars dealerships shall accept any liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.

In no circumstances shall Rolls-Royce Motor Cars or any authorised Rolls-Royce Motor Cars dealership be liable for any losses sustained and arising out of or in connection with use of this website or any site accessed from this website including, but not limited to, loss of profits, loss of data or loss of goodwill (whether direct or indirect) nor any economic, consequential, indirect or special loss.

If any of these terms are found to be illegal, invalid or otherwise unenforceable, then to the extent of such illegality, invalidity or unenforceability, such terms shall be deleted and severed from the website terms. The remaining enforceable terms shall continue in full force and effect and continue to be binding.

Nothing in these terms shall exclude or limit our liability for death or personal injury resulting from our negligence or shall affect your statutory rights if you are a consumer.

These terms shall be governed by and construed in accordance English law. Disputes arising in relation to them shall, unless expressly agreed otherwise, be subject to the exclusive jurisdiction of the English courts.

Telephone calls and email correspondence with Rolls-Royce Motor Cars at the email addresses accessible through, or obtained from, this website may be recorded or monitored. By using these communication methods you are consenting to the recording or monitoring of your calls and emails.

Rolls-Royce Motor Cars Limited is committed to protecting and respecting your privacy. We will only collect and use your personal information to deliver the Services and in accordance with the current data protection law in the UK. For the purpose of the Data Protection Act 1988, the data controller is Rolls-Royce Motor Cars Limited of The Drive, Westhampnett, West Sussex, PO18 0SH

Information collected and processed in the delivery of the Services includes but it not limited to your vehicle’s: identification number (VIN), description, location, direction of travel, service data or incidents involving your vehicle, information about anyone making a Services call from your vehicle or under your account, the date, time and duration of your calls, (all calls may be recorded). Your Rolls-Royce vehicle may also be equipped with one or more sensing or diagnostic modules capable of automatically retrieving, recording, transmitting, or storing certain vehicle data, such as battery voltage, coolant temperature, mileage, air temperature, oil levels and other data relating to servicing requirements.

We may record or monitor your vehicle’s location or other information when a) you or other occupants in your vehicle request the Services, b) your airbag deploys or a severe impact occurs, c) your vehicle is equipped to provide vehicle location services and you report your vehicle as stolen or d) as required by law.

We will use the information we collect from you to deliver the Services to you, manage your Services account, improve occupant and vehicle safety, for analysis and research purposes, improve your service experience at approved Rolls-Royce dealers and enhance your overall ownership experience.

We will share the information we collect with our service providers such as: roadside assistance and information service providers, emergency service dispatchers and providers, approved Rolls-Royce dealers, mobile communication service providers and any other entity that assists in delivering the Services solely for the purpose of providing the Services to you; we may also share information as necessary with third parties for analysis and research purposes in order to enhance the quality of the Services. All service providers or third parties are contractually obligated to keep your information confidential and use the information only as we specify. We may also disclose information to individuals designated by you to be contacted in an emergency. When required, we may release information, including location data, to comply with the law, in legal proceedings, to respond to subpoenas or court orders, in cooperation with law enforcement agencies, and to enforce the terms of our Agreement.

The Services employ wireless telephone networks that use radio channels to transmit voice and data. All data transmitted during the provision of the Services is automatically encrypted (using SSL), as is the industry standard for the transfer of confidential data via the internet. However, neither the privacy nor security of conversations or data over the wireless telephone networks can be guaranteed. Data may be transferred to countries outside of European Economic Area in order to ensure the effective delivery of the Services.

We may amend this privacy notice at any time. Comments or inquiries about our Privacy Policy should be directed to Rolls-Royce Customer Relations at +44 (0) 1243 384300.

Security issues with the hardware and software of Rolls Royce motor cars can be reported via: customer.relations@rolls-roycemotorcars.com

Customers will receive an acknowledgement of receipt of their report within 48 working hours and a status update usually within 7 working days. 

Security updates will be provided for new Rolls Royce cars for a minimum period of 7 years from the production date as stated in the Certificate of Conformity provided with the motor cars.

For more information on promoting compliance, respect for human rights and fair working conditions at the BMW Group, please visit here.

Phantom - The Six Elements NFT terms and conditions

To the extent that Rolls-Royce Motor Cars Limited ("RRMC", "we", "us", "our") offers on this website, or through Whispers, intermediary services within the meaning of Art. 3 g) of the Digital Services Act (“DSA”), the following information will apply to it:

1. POINTS OF CONTACT FOR COMMUNICATION IN CONNECTION WITH THE DSA (ARTS. 11 AND 12 DSA)

Our central point of contact for the authorities of the member states, the Commission and the Board referenced in Art. 61 DSA (Art. 11 para. 1 DSA) and for recipients of our services (Art. 12 para. 1 DSA) is:

Email: enquiries@rolls-roycemotorcars.com
You may also reach us by telephone at +44 (0)1243 525700
You may communicate with us in the English language.

2. TRANSPARENCY REPORTS (ART. 15 DSA)

According to Art. 15 para. 1 DSA, we are obliged to make publicly available once a year transparency reports on any content moderation in which we engage:

2.1 Transparency Report 2025

Provenance Transparency Report Spreadsheet
Whispers Transparency Report Spreadsheet

3. NOTICE AND ACTION MECHANISM (ART. 16 DSA)

Pursuant to Art. 16 DSA, individuals and entities will have the opportunity to submit notices about information that they consider to be illegal content on rolls-roycemotorcars.com or within Whispers. You may do this by sending an email to enquiries@rolls-roycemotorcars.com. If you wish to submit such a notice, please include the following points in your notice:

a)  a sufficiently substantiated explanation of the reasons why you allege the information in question to be illegal content;

b)  a clear indication of the exact electronic location of that information, such as the exact URL or URLs, or, where necessary, additional information enabling the identification of the illegal content adapted to the type of the content and the specific type of service;

c)  your name and email address (unless it is information that you believe relates to a criminal offence involving sexual abuse, sexual exploitation, child pornography, contacting children for sexual purposes or inciting, aiding, abetting, or attempting to commit such offences). In these cases, or other cases in which you wish to submit a notice without the possibility of identification, you may contact +44 (0)1243 525700;

d)  a statement confirming your bona fide belief that the information and allegations contained in the notice are accurate and complete.

We shall process any and all notices in a timely, diligent, non-arbitrary and objective manner; we shall without undue delay notify the individual or entity submitting the notice about our decision and indicate any possible legal remedies.

4. INFORMATION ON CONTENT RESTRICTIONS IN RELATION TO THE USE OF SERVICE (ART. 14 PARA. 1 SENTENCE 3 DSA), ON OUR INTERNAL COMPLAINT-HANDLING SYSTEM (ART. 20 DSA) AND ON OUT-OF-COURT DISPUTE SETTLEMENT OPTIONS (ART. 21 DSA)

The information set forth below and relating to our internal complaint-handling system (Art. 20 DSA) and to out-of-court dispute settlement options (Art. 21 DSA) applies only to recipients of RRMC services that are deemed "online platforms" within the meaning of the DSA. These platforms may include rolls-roycemotorcars.com and Whispers.

We may make certain restrictive decisions with respect to the content or accounts of the recipients of our intermediary services (including individuals and entities submitting the notice) within the meaning of the DSA, if we believe that recipients have violated the law or our general terms and conditions of business and use for the respective intermediary service (hereinafter: "Terms and Conditions"). For example, we may decide to (i) restrict or block the visibility of recipient content, (ii) suspend or terminate the provision of all or part of our services to recipients, (iii) suspend or close the recipient account, (iv) restrict opportunities for monetising recipient content, or (v) deny enterprises the use of their online marketplaces if we cannot identify (track) those enterprises as required by the DSA. We may also decide not to act on a notice submitted by a recipient based on content that is potentially illegal or violates our Terms and Conditions.

Internal complaint-handling system:
If recipients of our services should not agree with such a decision, then they may lodge a complaint against that RRMC decision via our internal complaint-handling system. Complaints may be lodged free of charge via email sent to enquiries@rolls-roycemotorcars.com within 6 months of receipt of the contested decision. If we require further information to process the complaint, complainants may be contacted by our employees. Complaints are processed in a timely, non-discriminatory, diligent and non-arbitrary manner under the supervision of qualified personnel. As soon as we have made a decision, it will be communicated to the complainant without undue delay.

Out-of-court dispute settlement before authorised out-of-court dispute settlement bodies:

In order to settle disputes related to decisions made within the framework of our internal complaint-handling system, there is, among other things, the possibility of seeking an out-of-court dispute settlement before a so-called “certified out-of-court dispute settlement body” as defined in Art. 21 DSA. Certified out-of-court dispute settlement bodies are impartial and independent bodies that are expressly certified by the EU Member States and are in a position, due to their capacities and expertise, to review the disputes submitted to them. RRMC will co-operate with the out-of-court dispute settlement body in accordance with the statutory requirements. RRMC is not, however, bound by the decisions handed down the out-of-court dispute settlement body.

Further details about any out-of-court dispute settlement will be communicated to recipients of the service, in some cases together with any appealable decisions.

The foregoing information does not restrict the rights of recipients of the services to enforce their claims against RRMC in court.

5. MEASURES AND PROTECTION AGAINST MISUSE (ART. 23 DSA)

We shall suspend the provision of our services to recipients of the service, who frequently provide manifestly illegal content, and will do so for a reasonable period of time after having issued a prior warning. Furthermore, we shall suspend, for a reasonable period of time after having issued a prior warning, the processing of notices and complaints submitted through the notice and action mechanisms or internal complaint-handling systems by individuals or entities or by complainants who frequently submit notices and complaints that are manifestly unfounded. In deciding whether to suspend the service, we shall assess on a case-by-case basis and in a timely, diligent and objective manner whether the recipient, individual, entity or complainant has engaged in misuse, while taking into account all relevant facts and circumstances apparent from the information available to us. Those circumstances - which we will take into account when determining whether misuse has occurred and what the appropriate duration of any suspension should be - will encompass at least the following:

a)  the absolute number of items of manifestly illegal content that were submitted within a given time frame;

b)  the relative proportion of the total number of items of information provided or notices submitted within a given time frame;

c)  the gravity of the misuses, including the nature of the illegal content and the nature of its consequences;

d)  where it is possible to identify, the intentions pursued by the recipient of the service, the individual, the entity or the complainant.

The average monthly number of active users of RRMC Whispers in the European Union according to Art. 24 Para. 2 of the Digital Services Act is less than 10,000. To determine this value, we statistically evaluated the active users for each of the past six months, taking into account the technical and data protection requirements, and calculated the monthly average from this. As of October 2026.