FAQs
- What is so special about the Goodwood factory and its environmental aspects?
- Who designed Goodwood?
- Is it possible to visit the Rolls-Royce Motor Cars factory in Goodwood for a tour ?
- How many hides are used for the leather interior of a Phantom? Are the animals bred only for the hides or for other purposes?
- How long does it take to paint the coachlines?
- How powerful is the engine in a Phantom?
- What is the paint process on a Phantom?
- How long is the paint process & for how long is each car polished?
- What are the specifications of the Phantom sound system?
- What is the lady at the front of the car?
- What is the Spirit of Ecstasy made of?
- How long does it take to create the wooden interior panels in a Phantom?
- Why does the RR-logo always stay upright on the wheels?
- What is the benefit of run-flat tyres?
- What are the vital statistics of the Rolls-Royce Phantom?
- Where is the screen for the navigation system?
- How can I connect my mobile phone to the car?
- Can I connect my Bluetooth™ phone to the car and will it have the same compatibility as an adapter?
- Is it possible to connect an external audio device to the Phantom’s Lexicon hi-fi system?
- Where can I get parts for a Rolls-Royce and have service carried out on my car?
- Where can I find information on servicing and parts for my pre 2003 vehicle?
- Can you send me some pictures/ posters of your cars?
- Can I use the images from your image library for use in my school project?
- Can I use images of your cars for my business and advertising?
- I am working on a school project on Rolls-Royce Motor Cars could you please send me some information?
- How can I share my invention ideas with Rolls-Royce Motor Cars?
- I am interested in working for Rolls-Royce Motor Cars, how do I apply for positions within the company?
- Does Rolls-Royce Motor Cars offer Apprenticeships, Industrial Placements and Graduate schemes?
- Are you part of the same company that works in Aerospace engineering?
- Does Rolls-Royce Motor Cars operate a car hire service?
- I have heard that Rolls-Royce are planning on introducing a smaller model, can you tell me more information about this.
- Do you offer a model car of the Phantom?
- What is so special about the Goodwood factory and its environmental aspects?
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The Goodwood assembly plant features one of the largest ‘living roofs’ in Europe. Covering more than 22,500m2, it is planted with tens of thousands sedum plants, which change colour with the seasons.
- Who designed Goodwood?
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Rolls-Royce’s environmentally-friendly headquarters and assembly plant was designed by architects Grimshaw, whose other work includes the Eden Project in Cornwall.
- Is it possible to visit the Rolls-Royce Motor Cars factory in Goodwood for a tour ?
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Our visitor programme is presently suspended as we prepare for expansion to our product range. An announcement regarding resumption of this activity will be made in 2009. For further information on our manufacturing plant and operations please follow the links below:
- How many hides are used for the leather interior of a Phantom? Are the animals bred only for the hides or for other purposes?
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Around 18 hides are used to upholster the interior of a Phantom. Bull hides are used as these do not suffer from stretch mark and other blemishes that are naturally found on some cow hides. The leather used is a by-product as they are reared for beef and all hide off-cuts are recycled for use in other industries.
- How long does it take to paint the coachlines?
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It takes a highly skilled Bespoke craftsman 3-hours to paint a single, 6-metre long coachline. Using special brushes made from ox and squirrel hair, the line must be precisely level and a uniform 3mm in width.
- How powerful is the engine in a Phantom?
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The Phantom’s all-aluminium, 6749cc, V12 direct-injection petrol engine delivers 75% of its 531lb ft maximum torque at just 1000rpm.
- What is the paint process on a Phantom?
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Each Phantom body is applied with Pre-treatment and Electro-coat layers before arriving at Goodwood. It is then sprayed with a neutral coloured primer, coloured base coat and two layers of high gloss clear coat.
- How long is the paint process & for how long is each car polished?
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It takes between 5 and 7 days to paint a Phantom, including 5 hours of meticulous hand-polishing to create a flawless finish.
- What are the specifications of the Phantom sound system?
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The Phantom employs 15 speakers and a nine channel amplifier for its entertainment system, the subwoofers of which are located in two 16-litre resonance chambers engineered into the double floor space. Together these create a total output of 420 watts. The Lexicon system in the Phantom is engineered to a recording industry standard, and ensures the delivery of a quality of sound unrivalled in the industry.
- What is the lady at the front of the car?
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The iconic Spirit of Ecstasy has been Rolls-Royce’s mascot since 1911. Worn after almost 90-years of use, the original mould was re-cast in 1998 to add detail and definition to the legendary figurine.
- What is the Spirit of Ecstasy made of?
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The Spirit of Ecstasy is normally cast in stainless steel, but can be ordered in sterling silver and 24-carat gold. For security the precious mascot retracts into the radiator grille when required.
- How long does it take to create the wooden interior panels in a Phantom?
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It can take up to a month to complete the veneered wooden panels in the Phantom’s interior. Each uses the world’s finest veneers sourced from managed forests around the world. ‘Book matching’ is a highly-skilled technique which creates a perfectly symmetrical mirror image of the veneer’s grain on each and every veneered panel, and gives each car a unique appearance.
- Why does the RR-logo always stay upright on the wheels?
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The Phantom’s wheels feature ingenious centre caps, which ensure that the famous RR logo remains upright at all times, thanks to a brilliant self-righting mechanism. The centre cap uses a counter balance and bearings to ensure it always remains upright.
- What is the benefit of run-flat tyres?
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Thanks to the fitment of run-flat tyres, the Phantom is capable of travelling for 100-miles at speeds up to 50mph with a puncture, before the tyre needs to be replaced. This means neither a spare wheel or jack are required.
- What are the vital statistics of the Rolls-Royce Phantom?
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The Rolls-Royce Phantom is 5834mm long but weighs just 2495kgs. It accelerates from 0-60mph in just 5.7seconds and continues on to an effortless top speed (where permitted) of 149mph. The Phantom Extended Wheelbase is 250mm (10") longer with all of this space being added to the rear passenger compartment.
- Where is the screen for the navigation system?
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To preserve the Phantom interior’s clean lines and classic simplicity the panel housing the clock smoothly rotates upwards to reveal a hidden LCD screen, used for displaying functions such as satellite navigation information.
- How can I connect my mobile phone to the car?
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Mobile phones can be connected to Phantom in two ways. The first is via an adapter that is placed into a cradle located in the front centre console. When a suitable mobile phone is connected in this way, direct control of the phone can be made via the car's telephony systems including use of the voice activated commands (hands free) and direct dialing from the phone's address book. The use of an adapter also connects the phone to an external antenna for improved reception quality, whilst also maintaining a charge on the handset. The second connection method is via Bluetooth™.
- Can I connect my Bluetooth™ phone to the car and will it have the same compatibility as an adapter?
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Due to the pace of the mobile phone industry and the continual consumer trend of upgrading handsets, Rolls-Royce Motor Cars offer integrated Bluetooth™ functionality for Phantom (not available in Japan or Korea). Whilst some phones are fully approved and will have full compatibility via this connection method, other, non-approved handsets may have only limited compatibility. The connection or ‘pairing’ of a phone via Bluetooth™ is a one time process and is straightforward. The only physical difference between the adapter and Bluetooth™ connection methods are that the Bluetooth™ connection does not utilise the Phantom's external antenna or maintain a charge on the handset. Please note that Bluetooth™ functionality is only available from Model Year 2006 in USA, Canada & Mexico and Model Year 2006 March update for Rest of World (except Japan or Korea).
Please click on download PDF for the lists of phones that have been tested for Phantom.
These are phones that have been rigorously tested so if your phone does not appear on the lists it does not necessarily mean that you cannot use it with the Bluetooth™ functionality in your car. Please contact your local dealer who will be able to test your phone with your car.
- Is it possible to connect an external audio device to the Phantom’s Lexicon hi-fi system?
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An iPod or other MP3/audio device may be connected to the car's Lexicon Logic 7 audio system via a 3.5mm aux-in socket located in the sidewall of the upper glove compartment (Model Year 2007 onwards). The input device is then selected via ‘AUX’ in the Phantom's ‘Entertainment’ menu. For pre- model year 2008 remote control of an external device connected in this way is not possible; all control commands excluding volume are made via the actual physical device’s interface. From Model Year 2008 a new option, audio integration for iPod is available. This fully integrated solution allows an iPod to be docked in the upper glove compartment and controlled via Phantom’s rotary control knob, with menu, song and artist details displayed on the dashboard's 6.5" screen (in theatre configuration cars, the iPod may also be controlled via the rotary control knob in the rear and the display is duplicated on the 12" monitors). This connection also has the added advantage of maintaining a continual charge on the iPod. Due to the size of case used for this option Rolls-Royce Motor Cars only recommend using the 5th generation iPod onwards with this option. (Not available in Saudi Arabia or Taiwan)
- Where can I get parts for a Rolls-Royce and have service carried out on my car?
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To order parts or arrange servicing or repairs, please contact your local dealer who will be more than happy to help. If you do not have a local dealer, please contact us via enquiries@rolls-roycemotorcars.com, and your query will be passed on to the relevant department.
For service and parts on pre 2003 Rolls-Royce models you will need to contact the Bentley organisation.
- Where can I find information on servicing and parts for my pre 2003 vehicle?
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All pre 2003 built vehicles (both Rolls-Royce and Bentley) are dealt with by the Bentley organisation, which is now a separate company, owned by the Volkswagen Group. Contact details.
- Can you send me some pictures/ posters of your cars?
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You can find images and downloads in the Library on our website. Here you will find images of all of our models, including a heritage gallery displaying historic images of Rolls-Royce models. You can also find images of our manufacturing plant at Goodwood.
In this library you can also download Screensavers and Wallpapers.
- Can I use the images from your image library for use in my school project?
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We do allow the use of the pictures from our site for school/ college projects, but they must be used only for this purpose and should not be published in any way.
- Can I use images of your cars for my business and advertising?
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We do not grant permission to third parties to use photographs (or other likenesses) of our cars in advertising and kindly ask you to refrain from doing so. Such use would likely be misunderstood to be a form of endorsement of your products or services by Rolls-Royce Motor Cars.
- I am working on a school project on Rolls-Royce Motor Cars could you please send me some information?
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Our website (www.rolls-roycemotorcars.com) contains information about the company and products. Corporate information can be found at the website of our parent company BMW AG. For downloadable information, such as company Annual Reports, please go to www.bmwgroup.com, then click on investor Relations.
- How can I share my invention ideas with Rolls-Royce Motor Cars?
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Rolls-Royce Motor Cars is part of the BMW Group which has a 'Virtual Innovation Agency' that looks for ideas for the whole of the BMW group. The Virtual Innovation Agency is a platform for customers, innovators, researchers and entrepreneurs who want to pass ideas on to the BMW Group. To submit your idea, please follow the link below.
Here you can submit your application online, or you can print the submission form and send it to the address below;
Virtual Innovation Agency
ES-20
BMW AG
80788 Munich
Germany - I am interested in working for Rolls-Royce Motor Cars, how do I apply for positions within the company?
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To search for jobs within the company please visit the Careers section of our website.
Here you can search for current opportunities, or register your interest for possible future opportunities. Details on how to apply for these positions are also shown on this section of the site. - Does Rolls-Royce Motor Cars offer Apprenticeships, Industrial Placements and Graduate schemes?
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We do offer these opportunities. For information on these, please visit the careers section of our website.
- Are you part of the same company that works in Aerospace engineering?
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Rolls-Royce Motor Cars is a completely separate company to Rolls-Royce plc. You can find more about the history and ownership of Rolls-Royce on our website.
- Does Rolls-Royce Motor Cars operate a car hire service?
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Rolls-Royce Motor Cars do not offer a car hire service. Many private, independent providers offer this service, but unfortunately we are not in a position to be able to provide you with any recommendations of companies.
- I have heard that Rolls-Royce are planning on introducing a smaller model, can you tell me more information about this?
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It was announced in September 2006 by Ian Robertson, Chairman and Chief Executive of Rolls-Royce Motor Cars, that within the next four years, a smaller model than the Phantom, costing between €200,000 and €300,000 will be launched. Further details will be added to this site as they become available.
- Do you offer a model car of the Phantom?
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We offer a pewter model of the Phantom, and we also have a fine metal model of 100EX available. These models are available through our dealers as well as through our shop at Goodwood in the UK.
